Service Helpdesk +41 71 388 22 00

Technical support

We check, fix, repair, maintain and move your equipment.

The term "Support" is an important part of Gietz' philosophy. It means Helpdesk, Remote support, Health checks, Preventive maintenance, Overhauling, Updates and Premium service agreements. Our experts support you to meet all your business needs.

Help desk

Our experienced Help desk experts provide immediate support:

  • Phone support for solving technical issues
  • Help for identifying spare parts
  • Upon request and when necessary, we will dispatch one of our service technicians

Remote support

Gietz service engineers can check all the relevant machine status information in a matter of seconds, regardless of the location of your machine. Therefore, many problems can be corrected immediately. You save time and money, and the machine downtime is minimized.

Christoph Kessler
Antonio Campitelli

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